| Ticket | Description |
| Production Maintenance |
MANTL will be performing scheduled maintenance of the platform on Wednesday, August 7th at 10pm ET for the Production environment. The system will be unavailable to all users and customers in MANTL Self-Serve and Console for a period of 30 minutes while we update our Nginx ingress controller to the latest version. No existing data will be impacted as part of this maintenance.
While we try to limit scheduled maintenance windows, these updates are necessary for the continued stability of our product. If you have any questions, please reach out to your Account Manager or Implementation Manager.
Users will encounter the message below when attempting to access the platform during this time. |
| PART-246 | For online/mobile banking integrations using SAML for inbound SSO, introduce a loading screen to provide user clarity while authentication and core syncing is taking place. |