Bug Fixes
Credit Union - Duplicate Primary Share accounts
Previously, MANTL would attempt to open a primary share account even if the product being applied for was under the same product type and shared a product id. For example, while creating a High Rate Savings account, MANTL attempted to open a Regular Savings account as well. This release introduces a fix preventing duplicate product types, with the same product id, from being opened.
Enhancements
Analytics Dashboards
Clients will now have the ability to view both Consumer and Business products on the same dashboard in MANTL’s Analytics & Reports module. This update introduces the following changes:
- Consumer Analytics has been renamed to Analytics in the navigation toolbar
- The following dashboards have a new toggle view that displays either Consumer or Business products:
- Executive Summary
- Products
- KYC
- Funding
- Demographics
Field validation
This release introduces field validation for first name, last name and email addresses to prevent the following special characters:
- First name and last name: @ : . ~ <> ; " ` \ / # ?</>
- Email addresses: : ~ <> ; " ` \ / # ?</>
Review and Sign
This release introduces language on the Review & Sign page prompting applicants to save/print agreements & documents for their records.
Credit Union - Existing customer workflow
This release updates the MANTL self-serve flow to better protect customer data. If a customer attempts to log in with an unrecognized email address, they are directed to log in with their SSN. If they attempt to login with an unrecognized SSN, the customer is now directed to confirm a one-time passcode, instead of receiving an error that could indicate an incorrect SSN was entered.
Additionally, the one-time passcode page now displays generic verbiage instead of providing a partially obscured email address.
Data Sent to Alloy
In this release, the data being sent to Alloy has been updated to include the plaid_access_token & plaid_account_id This allows customers to use Plaid Identity as a data source in Alloy workflows.
Alloy Data Sources - Socure Upgrade
A new version of the Sigma Fraud Score is being automatically rolled out by Socure to all partners by April 1st, 2022. No action is required by MANTL customers due to this change.
The new version uses more comprehensive data and provides a variety of enhancements including:
- Better data: New IP address data, additional email data sources, and device signals
- More comprehensive features: Velocity, Negative Database, Linkages, Out-of-Pattern, Positive Database, Device features
- Additional Reason Codes: New Reason Codes provide improved intelligence around email, phone, address, and device
- Improved Performance & SLAs: Average response time reduced by 70% to less than 300 milliseconds
Account Onboarding - Remove Option for Joint Owners to Request Debit Card
This release introduces the ability to remove Joint Owners from requesting a debit card, during account onboarding, for consumer accounts