Holiday notice: The MANTL office will be closed on Tuesday, November 11 (Veterans Day), Thursday, November 27, and Friday, November 28, for the Thanksgiving holiday.
Support for any Severity 1 and 2 incidents will remain unaffected during these closures.
Responses to general inquiries and service requests will resume on Wednesday, November 12 (following Veterans Day) and on Monday, December 1 (following Thanksgiving), when our office reopens
| Ticket | Description | ||||
| ENH-2956 |
Now its easier to identify applications in the console. The last 12 characters of the Entity ID now appear next to the Copy button in the top-right menu. |
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| Add Person on a business form |
The Control Prong and Ownership Prong fields now use toggle switches to make the form more intuitive. This visual improvement enhances consistency across the platform and streamlines the process of identifying key business individuals.
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| Upcoming: Login UI Update |
MANTL Self-Serve login page enhancement: Previously, MANTL only required SSN if an email address was not found in the initial login page. Now MANTL will require both email and SSN on the initial login page to enhance the existing user validation.
Learn more Here
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| Application Comments |
Application Comments available in UAT! Introducing Application Comments in the MANTL Console, a new way to streamline collaboration, speed up reviews, and strengthen compliance. Comments can now be added at key moments throughout the application journey and each comment is time-stamped, auditable, and embedded directly into the application feed. This gives teams greater context and visibility into every action and decision. Application Comments eliminates team back-and-forth, reduces resolution times, and ensures a transparent, audit-ready record. Learn more and see a demo here! Application Comments was released to UAT 10/27, and is scheduled to be released to Production on 11/13 |
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| Data Updates | |||||
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Upcoming data change: DENG-5719 |
This report will be available in Data Export, Direct SQL, and the Console's Analytics and Reports Module. The report has the following columns:
This was released to UAT 10/30 and will be sent to production on 11/13. |
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| Loan Updates | |||||
| LOAN-731 |
The "Closing Document Signatures" checklist task is now supported in Console. Console users have the ability to open this checklist task to view the status of required signatures, initiate handoffs, and complete In-Branch closing. |
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| LOAN-733 |
Loan products viewed in the Digital Branch Manager will now only have the Marketing, Services, and Settings. Rates and Deposit Methods have been hidden as they are not used for loans.
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