Holiday notice: The MANTL office will be closed on Tuesday, November 11 (Veterans Day), Thursday, November 27, and Friday, November 28, for the Thanksgiving holiday.
Support for any Severity 1 and 2 incidents will remain unaffected during these closures.
Responses to general inquiries and service requests will resume on Wednesday, November 12 (following Veterans Day) and on Monday, December 1 (following Thanksgiving), when our office reopens
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| Deployment notice: The deploy to Production occurred on 11/4 at 6:52 pm ET. | |||||
| Deployment notice: This deploy was released to UAT on 11/3, the deploy to Production has been delayed until late evening of 11/4 to allow for additional testing. When Production deploy has been confirmed, this page will be updated with the date and time. | |||||
| Prod-14116 |
Finding what you need in Console just got easier. The enhanced search now surfaces results for what you meant to type even when your query isn’t perfect.
Quickly locate applications, customers, and records with the improved MANTL Console search. |
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| Upcoming: Login UI Update |
MANTL Self-Serve login page enhancement: Previously, MANTL only required SSN if an email address was not found in the initial login page. Now MANTL will require both email and SSN on the initial login page to enhance the existing user validation.
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| Application Comments Email Templates | A new email template, "Application Comment Added" has been added to Sendgrid instances. This email is sent to the assigned Console user when a new comment is added to the application. | ||||
| Application Comments |
Application Comments available in UAT! Introducing Application Comments in the MANTL Console, a new way to streamline collaboration, speed up reviews, and strengthen compliance. Comments can now be added at key moments throughout the application journey and each comment is time-stamped, auditable, and embedded directly into the application feed. This gives teams greater context and visibility into every action and decision. Application Comments eliminates team back-and-forth, reduces resolution times, and ensures a transparent, audit-ready record. Learn more and see a demo here! Application Comments was released to UAT 10/27, and is scheduled to be released to Production on 11/13 |
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Trust Center Update We’re excited to announce that the MANTL Trust Center has moved to a new location in the Alkami Community Compliance Hub! The Compliance Hub is your secure, self-service platform for self-service platform for downloading all available MANTL due diligence and security documentation. You can easily find and request access to:
Visit https://community.alkami.com/compliance-hub-101 to create an account or sign in. New registrations are custom provisioned, so there is a limited experience for up to 24 hours (usually on a few hours) until full provisioning is complete. The legacy MANTL Trust Center will be deprecated on November 8th, 2025. (Previously this was scheduled for the 11th) Thank you for your continued trust in MANTL. Learn more about accessing the Compliance Hub here. |
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Upcoming data change: DENG-5719 |
MANTL has added a new Simplified Report titled ACH Files. This report will be available in Data Export, Direct SQL, and the Console's Analytics and Reports Module. The report has the following columns:
This will be released to UAT 10/30 and production on 11/13. |